In a series of discussions with entrepreneurs whose capital-efficient businesses are recognized “return leaders,” Kennet Partners Managing Director David Carratt explores how John O’Connell, Founder of Staffware, created a £123 million company from a bootstrapped venture.

In this frank interview John talks us through some of the ups and downs of the Staffware journey. It is a story of survival through a downturn, dogged determination and more than a little humour.